Shipping Policy

Shipping Time Frame

We do our best to ship all products in a timely manner. Because of our high volume of cut fabric orders and the time it takes to cut and package fabrics, our average turnaround time to ship is about 2-3 days.

 

Ground Shipping

Free Standard Shipping on orders of $100 USD or more. Some oversized items are excluded and will be noted on the product page. Tracking numbers are generated via Fedex or USPS and will be sent to the provided email when shipped.

Flat Rate Shipping is available for $10 USD for orders that do not meet the Free Shipping threshold. Packages will be shipped via Fedex or USPS and tracking numbers will be sent to provided email address. 

 

Freight Shipping

Freight Shipping is available for oversized items or assembled sewing machines via Fedex Freight or via one of our freight partners. Shipping price will be disclosed on the product page and varies if shipping to a commercial or residential address.

Items shipped via Freight will be loaded onto pallets and secured. Once the Bill of Lading is generated we will provide you with a copy. The freight company will usually call you a day prior to when your shipment is scheduled to arrive. Freight companies are only required to unload your pallet off of their truck and will usually only move the pallet onto a sidewalk or driveway if accessible. It is a good idea to have some assistance in unloading your shipment off the pallet and moving it into your work area or home.

Freight delivery drivers are on very tight schedules and will not wait for you if you are not home to accept the shipment. Re-delivery may or may not incur an extra charge and is not the responsibility of Sewing Supply Plus.